Unfortunately, an on-site inspection is not possible as we are an online dealer.
No, the prices are not negotiable.
No, you do not have to pay a deposit.
Return Policy & Exchange
In order to offer you comprehensive security when purchasing, we grant you a 7-day return policy. Unless you are satisfied with your watch are, you can send the watch back free of charge. We ask you to us email your decision. subsequently received you from us a label for the free and insured return shipment.
So that we can continue to guarantee the quality of the watches for our customers, we accept no returns where our security tape/vacuum seal has been removed. We ask for your understanding.
In the event of a cancellation, we will assume the direct costs for the insured return shipment.
Yes, the watch is fully insured during return shipping.
You can return products (watches) received from us without giving a reason within 7 days. (to the declaration of revocation). After receipt and examination of the goods, the purchase price will be transferred back within a few days.
The package is fully insured by UPS shipping. This means that you will not incur any costs if the package is lost.
Of course, a return of perfume is possible. However, the packaging must remain in its original sealed condition.
Standard delivery: After you place your order, it usually takes 3-4 working days for your package to arrive.
Watch Delivery: If you order watches, you should expect a delivery time of up to 10 working days from the order date.
Bottlings: If your order contains bottlings, please note that we bottle these products in-house. Therefore it may take up to 14 days for your package to arrive.
Mixed orders: If your order contains bottlings, watches or other products with different delivery times, the longest delivery time always applies to the entire order. This means that your order will not be shipped until all products are ready.
Incorrect information: Please make sure your shipping address is correct. If the information is incorrect, the package will be returned to Marc Gebauer Lifestyle GmbH.
Hereyou will find our shipping/delivery conditions.
Yes, worldwide insured transport of valuables is possible.
We will provide you with a tracking ID via email, which is convenient for you to track your order.
Deliveries to countries outside the European Union may incur additional costs in individual cases, such as costs for money transfers through banks (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties).